Cancellation & Refund Policy

Last updated: October 18, 2026

1. How to cancel

• Log in to your account, open Your subscription and click Cancel subscription. The same link is at the bottom of every page of this website.
• Or email support@buildleadsai.com from the address you used at checkout.

We confirm every cancellation by email. There is no cancellation fee.

2. What happens when you cancel

• No more charges. We stop the recurring payments for that plan.
• You do not lose access right away. You keep your lessons, files and data tables until the end of the period you already paid for: about one month after your last payment for a monthly plan, or the end of the year you paid for with an annual plan.
• Then the plan closes automatically. You do not need to do anything else. If you come back later, you can buy the plan again.

3. 14-day money-back guarantee

If the course is not for you, email support@buildleadsai.com within 14 days of your purchase (the first payment of a plan, monthly or annual) and say you want a refund. Please write from the email address you used at checkout.

• We reply within 1–2 business days and refund the full amount to your original payment method. Your bank may need a few more business days to show it.
• When we refund you, the recurring payments stop and access to that plan closes.
• The guarantee covers the first payment of a plan. Renewal charges are not covered, so cancel before the next charge date if you do not want to continue. For annual plans we email you about two weeks before the renewal.
• If you were charged for a renewal by mistake (for example, after you had already asked us to cancel), write to us and we will refund that charge.

4. After 14 days

After the 14-day period we generally do not refund payments, because you have already had access to the lessons and files. If you believe you were charged in error, or something does not work and we cannot fix it, contact us and we will review it.

5. Your legal rights

This policy does not limit any rights you have under the consumer protection laws of your country.

6. Contact

ФОП Ліснича Тетяна Леонідівна
Registered address: Ukraine, 84331, Donetsk region, Kramatorsk district, Kramatorsk, Mariyi Pryimachenko St, 19, apt. 93
Contact: support@buildleadsai.com